N*****u

Handling the overseeing of the overall day-to-day management of the company’s core business
operations and ensuring effective service delivery.
 Developing and implementing marketing plans, and proposals with presentations.
 Managing the acquisition of corporate clients and retention.
 Ensuring that operations run smoothly per the company policy and correct information
on each client is provided promptly.
 Assisting operations to plan and communicate with the clients.
 Establishing plans and strategies to expand the customer base by developing the company activities
which increased market share and profitability.
 Handling the documentation in tenders and contracts with a strong understanding of the conditions of
business and understood bid requirements.
 Maintaining and expanding relationships with existing clients acting as the primary contact for support-related queries and ensuring a fast timely resolution in line with SLAs (Service Level Agreements) for the
corporate Clients