clintonnthenga

Employing knowledge of foods and beverage policies as administered by relevant regulatory agencies.
Monitoring queries and escalating critical issues in line with best practices.
Handling complaints calmly and professional,provide appropriate solutions for customer satisfaction.
Addressing customer service enquiries quickly and accurately.
Addressing technical difficulties quickly, identifying and troubleshooting issues to achieve first time resolutions
Provide friendly, attentive services by promptly responding to customer inquiries and processing order requests.
Follow up on customer issues,reaching out to verify satisfaction beyond initial communication.

Assisted in preparation of financial statements, accounting and reporting
Assisted in front desk operations, gym induction and client registration.
Ensure client data entries are accurate and appropriate.
Ensure data is reported or filled on a timely manner.
Reconciliation of financial accounts.
Conduct accounts analysis and helped with audit trails.
Videography and photography
Supervised repair and maintenance
Processed invoices and receipts, reconciled accounts and managed collections.
Analyses of clients’ accounts and resolved any discrepancies or issues.
SKILLS
Strong knowledge of generally applied accounting principles.
Proficient in QuickBooks, Microsoft office and accounting software.
Excellent analytical and problem solving skills
Ability to work independently and in a team environment.
Good communication and interpersonal skills.
Strong attention to detail and accuracy.