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Provided executive support including inbox management, scheduling, and travel coordination.
Conducted research, prepared reports, and streamlined digital filing systems.
Supported clients in the US/Europe with administrative and operational needs using MS Office and Google Workspace.

Delivered customer support via calls and emails, resolving product and service inquiries.
Met performance and quality targets while maintaining professionalism.
Recorded and tracked customer interactions in CRM systems, contributing to process improvements.

Assisted in passport application processing, verification of documents, and liaising with embassies.
Helped reduce application backlogs through efficient documentation handling.
Strengthened confidentiality, record management, and government protocol adherence.

Researched, wrote, and edited academic and professional articles for global clients.
Produced quality work under tight deadlines, enhancing communication and critical thinking skills.
Collaborated with editorial teams and ensured compliance with client guidelines.

Marketed and sold beauty and self-care products through direct and digital channels.
Maintained strong client relationships, driving repeat purchases and referrals.
Tracked inventory, managed payments, and provided after-sales support.

Sold fashionwear through both physical outlets and online platforms.
Delivered excellent customer service, driving customer loyalty and growth.
Handled stock management, cash flow, and order fulfillment.