Waiters & Waitresses (Servers)

Job Description

Location: Nairobi

About the role

We are looking for an all rounded candidates experienced in Service, Cashiering, and Barista services.

Duties & Responsibilities

• Take orders and serve food and beverages  to customers;
• Communicate with customers to ensure that they are enjoying their meals and take action to correct any problems and to resolve complaints and ensure satisfaction;
• Clearing of the table after serving  customers;
• Serving customer with full satisfaction;
• Receive payment by cash, check, credit cards, vouchers, or automatic debits;
• Issue receipts, refunds, credits, or change due to customers;
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change;
•  Greet customers entering establishments;
• Maintain clean and orderly checkout areas;
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners;
• Issue trading stamps, and redeem food stamps and coupons;
• Resolve customer complaints.

Qualifications

• Must possess professional qualification in Food and Beverage from a well-recognized institution;
• Must have at least 2 years experience in a reputable hotel/restaurant;
• Diploma in food and beverage production and service will be an added advantage;
• Honest and trustworthy;
• Excellent communication skills;
• Impeccable interpersonal skills.

How to Apply

Send your updated CV to talentsourcing@sheerlogicltd.com by 3rd December 2025. Indicate the job title (Waiter/Waitress) on the email subject.