miriammuthili

About Candidate

Location

Education

B
Bachelors of Commerce Finance 2024
Jomo Kenyatta University of Agriculture and Technology

Earned a degree in Finance, focusing on the strategic management of assets, liabilities and corporate investments. Developed core competencies in financial reporting, corporate valuation, and the analysis of market trends to guide executive decision making. Gained extensive experience in budgetary oversight and risk mitigation by leveraging quantitative date to improve profit margins. Applied analytical frameworks to track performance metrics and optimize financial operations , ensuring long-term fiscal stability and organizational growth.

Work & Experience

C
Customer Contact Agent Nov 2025 - Present
Call Centre International Tatu

Handle 50+ customer inquiries daily via phone and email, resolving billing, service, and product issues with a 95% first - contact resolution rate to improve retention. • Upsell products/services during customer interactions, supporting revenue growth through effective cross - selling and relationship management. Managed the rewards and recognition budget by distributing funds strategically for team activities while ensuring expenditures align with fiscal targets.

A
Accounts Intern Jan 2025 - Apr 2025
ACTS Business Systems Ltd

Posted 200+ journal entries and reconciled general ledger accounts under IFRS standards, reducing discrepancies by 98% and improving month - end accuracy. Processed supplier invoices by matching POs and validating payment terms, enabling timely payments within credit windows and supporting 100+ vendors. Performed monthly bank reconciliations, identifying and resolving variances in coordination with banks and senior finance staff. Organized audit documentation and supporting files, enabling smooth internal/external reviews with zero findings. Managed petty cash under strict controls, reconciling weekly and maintaining full accountability

F
Finance Intern Sep 2023 - Dec 2023
Institute of Human Resource Management

Prepared monthly financial statements and expense reports, identifying cost - saving opportunities equivalent to 15% of the departmental budget. Conducted ledger reconciliations to ensure 100% data integrity across accounts. Processed and verified payment vouchers, streamlining AP workflows and reducing approval turnaround time by 30%. Updated financial records in Microsoft Dynamics 365 and Excel to support accurate and timely reporting. Managed petty cash operations with accurate reconciliations and well - documented summaries. Maintained audit - ready records to support compliance reviews and internal controls. Provided admin finance support, including supplier coordination, query resolution, and efficient filing.

Be the first to review “miriammuthili”

Your Rating for this listing