E*****t

Customer Experience Executive
December 23, 1982

About Candidate

Accomplished Customer Service Executive, Service Champion and customer-centric Service Desk officer with extensive years of experience in the banking industry. Proficient at improving customer satisfaction and service delivery by leveraging excellent communication, interpersonal, and problem-solving skills. An impressive communicator with a unique ability in queue management and service champion.

Additionally, I am a skilled administrative virtual assistant specializing in email and calendar management. I thrive on taking the burden of repetitive and time-consuming tasks off your plate so you can focus on strategic priorities. Whether managing daily operations or supporting long-term projects, I bring reliability, precision, and a positive attitude to every task

Skills

Customer service
95%
Digital Channel Migration
90%
Team Management
81%