David Kipchumba Bwambok
About Candidate
Handled daily cash transactions including deposits, withdrawals, payments, and transfers with accuracy and efficiency.
Ensured strict adherence to bank policies, internal controls, and regulatory compliance in all cash handling activities.
Balanced daily cash transactions, reconciled discrepancies, and maintained accurate transaction records.
Delivered excellent customer service by responding to inquiries, resolving transaction issues, and guiding customers on banking services.
Promoted digital banking channels and cross-sold appropriate banking products to meet customer needs.
Supported branch operations by maintaining confidentiality, minimizing risk exposure, and ensuring timely service delivery.
Location
Education
The course provides analytical and quantitative skills in economic theory, financial analysis, and statistical modeling. It equips graduates with the ability to interpret data, evaluate economic trends, conduct research, and apply statistical tools in decision-making for business, finance, and policy development.
Work & Experience
Equity Bank — Relationship Officer (Sales & Teller Functions) Teller Responsibilities: - Processed customer cash transactions including deposits, withdrawals, and payments with accuracy, speed, and adherence to internal controls. - Balanced daily cash operations, identified and resolved discrepancies, and maintained accurate transaction records in compliance with bank policies. - Delivered frontline customer service by addressing client inquiries, resolving transaction issues, and guiding customers on banking services while ensuring AML/KYC compliance. Sales & Relationship Responsibilities: - Promoted and cross-sold personal, business, merchant, and ecosystem loan products, contributing to portfolio growth and branch sales targets. - Onboarded customers to digital banking solutions (Equity tills, Paybill services, mobile platforms), driving adoption and increasing transaction volumes. - Built and maintained strong customer relationships through needs assessment, after-sales support, and proactive outreach, improving retention and client satisfaction.
