F*****g

Delivering exceptional sales performance by identifying and meeting customer needs through selling & cross selling of all Absa Bank Retail products and services.  Providing direct hands-on sales support through lead actioning and conversion of provided data sets.  Participating in specific product campaigns by ensuring that the products are well explained to customers. Page 2 of 3  Maintaining own sales performance statistics for management information usage through maintaining sales logs.  Owning and managing personal products & channel sales targets to contribute towards the direct sales objectives and targets.  Referring to the appropriate area of delivery for specialist product help or advise (e.g., Schemes or Mortgage) when uncertain about the product delivery or application process.  Guiding the customers through digital account opening process end to end and maintaining the digital led relationship customer management.  Calling customers when their accounts have been opened and providing the customer with contact information for the branch at which their account is held.  Checking on the assigned client’s profile for possible cross sell opportunities.  Actively seeking to grow own portfolio and cross sell opportunities to ensure delivery of set targets.  Deepening customer relationships and driving business targets on account activation, win back and balance sheet growth.

 Selling and cross selling of Sacco products, including long term and short term loans  Mobilization deposits be constantly engaging my account portfolio to continue sending deposits  Managing a portfolio of dormant members to convert them into active members  Leading new m embership recruitment drives through activations  Effective relationship management to ensure that active SACCO members is grown