About Candidate
- Championed upgrade of core banking system
- Championed upgrade of electronic documentation management system (EDMS) to information business processing system (IBPS).
- Championed automation of documentation transmission from manual to Electronic Documentation Management System (EDMS)
- Championed implantation of credit Quest (CQ)
- Participated in upgrading internet banking and tab banking solutions.
- Implemented customer service portal, Microsoft SharePoint and automated batch processing management system (ABPMS)
- Participated in coordinating development of processes documentation that won 2016 award from global awards for excellence in bpm and workflow.
- Actively participated in bridging operational gaps across process improvement, quality, and training champions across the bank and achieved 26% of value stream mapping.
- Championed development and implementation of Customer service portal.
- Directly supported implementation of digital solutions geared towards efficient delivery of value to customers, mobile banking, internet banking and tab banking.
- Grew Don Communications & Twinson Enterprises Revenue FROM 50% TO 80%
