Claire Wambui Gachui
About Candidate
Operations Manager with 3+ years of hands-on experience leading core operational functions, risk management, and service delivery in a regulated financial services environment. With a 18-year track record at Unaitas Sacco, I have a strong foundation in institutional processes, compliance, and customer-focused service. I manage daily operations, enforce internal controls, ensure adherence to SACCO policies and SASRA regulations, and proactively support audit readiness and fraud prevention. I’m also skilled in team leadership, transaction monitoring, process improvement, and optimizing customer experience to drive operational efficiency and business continuity.
