namasakafaioth377

About Candidate

Location

Education

K
KIRIRI WOMENS UNIVERSITY 2017-2023

BACHELOR OF BUSINESS ADMINISTRATION-HUMAN RESOURCE

Work & Experience

O
OPERATIONS OFFICER 01/12/2023 - DATE
LOLC MICROFINANCE BANK

Key responsibilities. 1.Oversee and manage day-to-day bank operations with a focus on efficiency and accuracy. 2.Coordinate with various departments to ensure seamless workflow and customer satisfaction. 3.Implement and enforce policies and procedures to maintain compliance and reduce risks. 4.Manage assigned areas, perform ongoing monitoring of customer databases, and coordinates system conversions. 5.Supervise and train staff in wire transfer customer service and research and process exception items.

T
TELLER 03/10/2022 - 01/12/2023
LOLC MICROFINANCE BANK

Key responsibilities. 1.Verify and reconcile cash balances for individual cash drawers. 2.Identify customer needs and provide information on new products and services. 3.Resolve discrepancies in accounting processes. 4.Cross sell and upsell bank products and services to customers over the counter. 5.Ensure accuracy and close attention in data entry. 6.Open and reactivate customers' accounts on request.

A
AGENCY BANKING TELLER 01/05/2021 - 01/04/2022
STANBIC BANK

Key responsibilities. 1.Administering withdrawals, counting cash and totaling deposits. 2.Handling customer enquiries and also promoting the bank's products and services. 3.Making sure that customers' personal information is kept confidential. 4.Working closely and communicating with other bank team

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