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I am an astute banker boasting over a decade of industry experience, including eight years in a management capacity. My expertise encompasses operations leadership, stringent controls and management, as well as the adept implementation of policies and procedures. I am particularly skilled in monitoring service delivery and enhancing customer experience. My professional journey is marked by a consistent record of meeting customer expectations, surpassing organizational targets, and catalyzing business expansion. As a transformational leader with a keen multicultural sensibility, I excel in fostering a collaborative environment. My ability to achieve business objectives is grounded in effective collaboration with internal stakeholders, senior management, and direct reports, ensuring seamless operations and team synergy.