Debora Chelangat
About Candidate
My name is Debora Chelangat. I hold a Bachelor of Arts (Public Administration) from University of Kabianga and attained a
2nd Class Honours (Upper Division).
CAREER OBJECTIVE
To work with an organization that encourages creativity, innovation and which my skills, talents and potential will improve its operations and service delivery.
PERSONAL PROFILE
I am a determined, hardworking, focused, honest, and self-driven individual. I embrace challenges because they bring out the best in me and help me grow both personally and professionally. I am cooperative and dependable when entrusted with responsibilities and tasks, and I enjoy being part of finding solutions to problems. My greatest sources of motivation are my faith in God, my family, and my friends.
PERSONAL ATTRIBUTES
I look forward to working as part of a team to achieve the organization’s goals and contribute to positive change within the organization.
I am currently looking for a position where my skills and expertise will improve an organization operations and service delivery in achieving its mandate.
Location
Education
2ND CLASS HONOURS( UPPER DIVISION)
GRADE: C+ (PLUS)
MARKS: 259
Work & Experience
My responsibilities involved;
♦ Responding to guest inquiries by providing accurate information promptly.
♦ Resolving guest complaints by listening to guest concerns professionally and finding appropriate solutions
♦ Follow up customers with phones calls and emails to ensure guest satisfaction.
♦ Maintaining guest records by keeping accurate records of guest information, preferences, and special requests.
♦ Handling communication through answering phone calls, emails, and online inquiries professionally.
♦ Relay important messages to guests and staff accurately.
♦ Processing payments and issue receipts and maintain accurate billing records.
♦ Anticipate guest needs and ensure guests feel valued and comfortable
