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About Candidate
I am an exceptional sales administration, marketing professional with experience in sales,market research, customer relations, and finance. Involved in promoting products, engaging customers, and conducting market and customer behavior analyses. Equipped with a good understanding of using software in sales, customer relations, and finance.
Education
Work & Experience
• Develop sales and marketing strategies within Nairobi and Naivasha. • Organize client appreciation events or workshops to strengthen relationships. • Conduct regular performance evaluations for the distributors` staff to make the team efficient. • Provide ongoing support and assistance to clients beyond initial sales transactions. • Implement feedback mechanisms to gather insights for product/service improvements. • Develop customized sales proposals or packages tailored to corporates. • Establish loyalty programs or incentives to encourage repeat business. • Conduct periodic reviews with clients to assess satisfaction levels and identify areas for improvement. • Act as a dedicated point of contact for clients, addressing their inquiries and resolving issues promptly. • Provide ongoing training and support to clients to maximize the value they derive from products/services.
• Managed customers and the marketing plan for the Coast region. • Retained customers through intensive follow-ups and market analysis of customer behavior. • Analyzed the customer loan requirements and disbursement documents. • Conducted loan appraisals and other relevant data entry concerning customer credit history. • Organized promotions to increase brand visibility. • Managed the sales team at the Coast region.
