Collince Odero
About Candidate
I am an exceptional sales administration, marketing professional with experience in sales,market research, customer relations, and finance. Involved in promoting products, engaging customers, and conducting market and customer behavior analyses. Equipped with a good understanding of using software in sales, customer relations, and finance.
Location
Education
Work & Experience
• Develop sales and marketing strategies within Nairobi and Naivasha.
• Organize client appreciation events or workshops to strengthen relationships.
• Conduct regular performance evaluations for the distributors` staff to make the team efficient.
• Provide ongoing support and assistance to clients beyond initial sales transactions.
• Implement feedback mechanisms to gather insights for product/service improvements.
• Develop customized sales proposals or packages tailored to corporates.
• Establish loyalty programs or incentives to encourage repeat business.
• Conduct periodic reviews with clients to assess satisfaction levels and identify areas for improvement.
• Act as a dedicated point of contact for clients, addressing their inquiries and resolving issues promptly.
• Provide ongoing training and support to clients to maximize the value they derive from products/services.
• Managed customers and the marketing plan for the Coast region.
• Retained customers through intensive follow-ups and market analysis of customer behavior.
• Analyzed the customer loan requirements and disbursement documents.
• Conducted loan appraisals and other relevant data entry concerning customer credit history.
• Organized promotions to increase brand visibility.
• Managed the sales team at the Coast region.
