dalmas.mwongela

• Drive non-performing loan (NPL) recovery strategies, implementing tailored action plans to maximize debt resolution.
• Act as the primary liaison for distressed accounts, engaging stakeholders to devise viable restructuring solutions and aggressive recovery plans aligned with the bank’s objectives.
• Reduce NPL ratios by executing strategic recoveries, negotiating settlements, and optimizing repayment structures.
• Ensure full compliance with CBK prudential guidelines and internal credit policies, mitigating regulatory risks.
• Minimize recovery costs through rigorous invoice vetting, fee negotiations, and legal cost control.
• Lead high-stakes negotiations with customers and stakeholders to secure mutually beneficial settlements while protecting the bank’s interests.
• Optimize debt recovery efforts for written-off loans in adherence to CBK regulations.
• Partner with internal and external stakeholders, including legal teams, credit risk, and regulatory bodies, to drive performance and expedite debt resolution.
• Coach, mentor, and motivate the recoveries team, fostering a high-performance culture that enhances productivity and efficiency.
• Manage politically sensitive recoveries, ensuring professionalism while maintaining the bank’s reputation.
• Strengthen service level agreements (SLAs) with legal firms, auctioneers, and external service providers, ensuring optimal performance and adherence to bank policies.
• Conduct field visits and client meetings to assess financial positions, negotiate settlements, and drive successful recoveries.
• Ensure audit readiness by maintaining compliance, robust documentation, and adherence to best practices in credit risk management.

• Conducted comprehensive credit risk assessments, reviewing and recommending corporate and retail lending facilities to ensure prudent underwriting and portfolio growth.
• Approved and monitored credit facilities, ensuring alignment with CBK prudential guidelines while proactively identifying and mitigating risks in non-performing assets.
• Led credit risk training for branch heads and business units, enhancing risk awareness, loan structuring, and early warning signal identification to strengthen portfolio quality.
• Prepared and presented detailed credit reports to the Board and Senior Management, providing insights on loan performance, sectoral risks, and remedial strategies.
• Executed continuous market and economic sector analysis, optimizing the bank’s credit portfolio mix to achieve a balanced and sustainable investment strategy.

• Led the Debt Recovery and Remedial Unit, reviewing non-performing loans (NPLs) and implementing cost-effective recovery strategies, significantly reducing delinquency rates.
• Negotiated and restructured distressed facilities, successfully returning bad debts to performing status through tailored repayment plans and client engagements.
• Collaborated with legal teams to execute appropriate litigation and recovery strategies, mitigating risks and ensuring compliance with CBK prudential guidelines and IFRS 9 provisions.
• Developed and presented strategic reports to the Board and Management Committees, providing actionable insights to enhance credit risk management and underwriting processes.
• Strengthened stakeholder engagement, coordinating with lawyers, auctioneers, and evaluators to drive recoveries while ensuring seamless debt resolution processes.

• Conducted in-depth credit risk assessments, profiling and vetting retail loan applications to ensure compliance with prudential lending standards and mitigate default risks.
• Facilitated seamless credit approvals, effectively communicating Management Credit Committee and Board decisions to relevant business units for timely execution.
• Monitored debenture-backed credit facilities, ensuring ongoing compliance and proactive risk management to safeguard the bank’s secured lending portfolio.
• Reviewed and managed daily overdraft exposures, analyzing inward cheque clearances, assessing account fund positions, and engaging branch heads for swift regularization.
• Developed and presented comprehensive loan portfolio reports, delivering daily, weekly, and quarterly risk insights to Senior Management for informed decision-making.

• Evaluated and recommended credit applications, ensuring alignment with the Bank’s Credit Policy and CBK prudential guidelines, while presenting proposals to the Management Credit Committee (MCC) and Board Credit Committee (BCC).
• Developed and presented comprehensive credit proposals, facilitating informed decision-making by senior leadership and enhancing the quality of the bank’s lending portfolio.
• Managed and analyzed corporate credit portfolios, collaborating with Branch Credit Officers and Branch Managers to assess risk, structure financing solutions, and optimize asset quality.
• Led direct relationship management for high-value corporate clients, providing strategic financial insights and fostering long-term business partnerships.
• Identified and restructured deteriorating credit facilities, implementing proactive recovery and corrective strategies to minimize non-performing loans (NPLs).
• Prepared and submitted statutory and internal reports, including PR3, PR412, PR45, PR44 (Insider Lending), PR41 (Loan Provisions), PR42, PR46 (Induplum Rule), and PR26 (Geographical Distribution), ensuring regulatory compliance.
• Executed credit portfolio administration, monitoring overdraft excesses and arrears, initiating demand letters, repossession orders, and restructuring underperforming facilities.
• Ensured accuracy in interest income calculations, preventing revenue leakages through monthly verification and reconciliation of interest charges.
• Oversaw security documentation processes, managing legal charges, debentures, and chattel mortgages, in liaison with Legal and External Valuers for collateral perfection.
• Generated strategic reports for key management committees, including MCC, BCC, and ALCO, providing insights into portfolio performance, asset book trends, and risk mitigation strategies

• Reviewed and assessed credit applications from branches, ensuring compliance with the Bank’s Credit Policy and CBK prudential guidelines, and provided recommendations to the Management Credit Committee (MCC).
• Developed and presented detailed credit proposals to the Board Credit Committee (BCC), facilitating sound decision-making on loan approvals and risk mitigation strategies.
• Monitored and managed the bank’s credit portfolio, working closely with Branch Credit Officers and Branch Managers to analyze loan performance and enhance portfolio quality.
• Identified and restructured deteriorating and non-performing credit facilities, implementing remedial strategies to reduce Non-Performing Loans (NPLs) and recover outstanding debts.
• Prepared strategic reports for key management committees, including MCC, BCC, and ALCO, covering loan sanctions, asset book performance, and pipeline applications.
• Liaised with external valuers to appraise properties and assets, ensuring accurate valuation for secured lending and risk assessment.
• Conducted in-depth credit risk analysis, evaluating borrowers' financial health, repayment capacity, and collateral adequacy to support informed lending decisions.
• Strengthened compliance and risk management by ensuring adherence to CBK regulatory requirements, internal credit policies, and IFRS standards in loan structuring.
• Enhanced operational efficiency in the credit department, streamlining credit application reviews and expediting approvals to improve turnaround time for clients.
• Provided financial insights and advisory to corporate and SME clients, guiding them on optimal loan structuring, repayment plans, and financial risk management strategies.