IRICE DIANA
About Candidate
I am dedicated and detail -oriented with over 6 years of experience in customer service ,administrative support and public relations .Recognized for exceptional communication skills ,a quick learning curve and ability to manage multiple priorities effectively. I am passionate about enhancing customer satisfaction, streamlining operations and boosting organizational success.
Location
Education
Public Relation practioner with strong foundation in relationship management,,strategic communicator .Result driven PR professional with a background in market research skilled in identifying key trends to inform communication strategies through qualitative and quantitative metrics.
Strategic professional skilled in bridging the gap between technical teams and business stakeholders .Detail oriented focused on system integrity and secure digital infrastructure.
Work & Experience
Front Desk Leadership: Managed the reception area, serving as the first point of contact for all visitors and clients. Inquiry Management: Resolved customer issues promptly and provided detailed product information to enhance client satisfaction. Documentation: Handled administrative tasks including the management of invoices, waybills, and sensitive client records
Data Coordination: Systematically collected field data and prepared comprehensive weekly reports for management review. Detail Orientation: Maintained high levels of accuracy in data entry and manual record management
Corporate Communication: Drafted internal memos and press releases to facilitate clear organizational communication. Event Coordination: Organized and executed university events and led youth awareness initiatives. Crisis Management: Managed communication during critical periods to maintain the institution's public image
Client Engagement: Presented products to target clients and consistently met daily performance targets. Relationship Building: Conducted market research and maintained long-term client relationships to drive loyalty.
