VITALIS ERICK OTIENO

IT SYSTEMS AND NETWORK ADMINISTRATOR, GERMAN/ENGLISH TRANSLATOR. IT SUPPORT TECHNICIAN
$1000

About Candidate

I have Diploma in IT, and certifications in CISCO CCNA and CCNP from Media Team IT College in Berlin in Germany. I am also Microsoft MCSA Certified from Demago IT Institute in Germany.

I am also fluent in German language after having done deutsch from A1 – C1 level in Germany, Hartnack Schule.

I have worked with a number of companies as IT technician in Germany as well as here in Kenya.

Location

Education

D
Diploma in Computer Science 2004
Nagpur University

Diploma in Computer Science.

C
CCNA and CCNP Certifications 2014
Media Team IT Berlin, Germany.

Did CCNA and CCNP Cisco certifications majoring in routing and switching.

G
German Language Certificate 2012 - 2015
Goethe Institute and Hartnack Schule

Proficiency in German Language.

W
Web Design, Digital Marketing, Videography and Photography 2023 - 2024
Online, Udemy Academy

HTML, JAVASCRIPT, CSS, Google Ads, Meta Ads, Social Media management. Photography and Videography.

Work & Experience

S
Systems and Network Admin 12/09/2024 - 03/04/2025
Stihl Marketing Africa

I provided IT support from Windows Server to Clients. Making Sure cctv, wifi and Ethernet cables were always in order.
Licensing of software and acquisition of correct hardware and software.
Windows updates. Data backups and recovery.
Outlook Email configurations, management and PST backups.
Office 365 migrations and backups.

I
IT support Technician 03/08/21 - 27/09/23
Coldsprings Hotel Homabay

I provided IT support from Windows Server to Clients. Making Sure cctv, wifi and Ethernet cables were always in order.
Licensing of software and acquisition of correct hardware and software.
Windows updates. Data backups and recovery.
Outlook Email configurations, management and PST backups.
Office 365 migrations and backups.

S
Systems Administrator 09/06/2019 - 03/06/2019
Manage It Africa Limited

I provided IT support from Windows Server to Clients. Making Sure cctv, wifi and Ethernet cables were always in order.
Licensing of software and acquisition of correct hardware and software.
Windows updates. Data backups and recovery.
Outlook Email configurations, management and PST backups.
Office 365 migrations and backups.

I
IT Technical Support Technician 02/04/2017 - 29/06/2019
Dhanush Infotech Limited

• Installation and Configuration of Routers and Switches
• Implementing LAN and WAN Connectivity
• File back-ups and Licensing of Programs and Apps
• Installation and smooth running of Anti-viruses
• Installation of Printers and IP phones
• Installation, Configuration and Administration of Windows Server 2012R2
• BIMAC Administration
• Server System (Windows Server 2012R2“)
• Network (DHCP, DNS, VPN, RAS,LAN & WAN …)
• Windows installations,Configurations and updates.
• Handling of Escalations from Helpdesk.
• Configuration and Management of User Accounts.

Awards

E
Employee of the Year 2018 at Dhanush Infotech 2018

Was awarded the best Network manager. ensuring Networking Protocols like VPNS, DHCP, DNS and WiFi were always upto date, and running smoothly.

Video

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