laura juma
About Candidate
Highly organized and proactive Executive & Operations Assistant with 10+ years of experience supporting senior leadership in fast-paced, multi-stakeholder environments. Demonstrated expertise in managing complex calendars across time zones, coordinating high-level meetings and travel, and supporting operational workflows including recruitment administration, onboarding logistics, and documentation tracking. Known for strong judgment, discretion, and the ability to anticipate needs, streamline processes, and ensure seamless execution of organizational priorities.
Location
Education
Completed coursework in core business disciplines including business management, accounting, human resource management, marketing, office administration, and organizational communication. The program developed practical skills in administrative operations, financial record management, business documentation, and coordination of organizational activities, providing a strong foundation for roles in administration, operations, and office management.
Work & Experience
Coordinate daily administrative and operational activities across three office locations, supporting a team of 50+ employees. Manage office logistics including procurement of supplies, vendor coordination, and facility support to ensure smooth operations. Maintain accurate employee records, documentation, and internal administrative systems. -Support HR processes including recruitment coordination, onboarding, staff documentation, and policy communication. -Assist with expense tracking, invoice processing, and organization of financial records. -Schedule meetings, coordinate calendars, and organize internal events and team activities. -Develop and maintain standard operating procedures (SOPs) to improve efficiency and administrative workflows. -Provide operational and administrative support to leadership and cross-functional teams.
-Managed relationships with pharmaceutical partners and key clients, ensuring timely communication and resolution of inquiries. -Handled customer inquiries, order coordination, and follow-ups to support efficient service delivery. -Coordinated administrative operations including scheduling meetings, preparing reports, and managing documentation. -Maintained accurate records of client interactions, operational data, and internal reports. -Supported vendor coordination and administrative procurement processes. -Assisted with travel logistics, meeting arrangements, and preparation of executive briefing materials. -Ensured compliance with pharmaceutical operational standards and internal administrative procedures. -Contributed to improving client service processes and strengthening partner relationships.
• Supported remote operations by coordinating administrative systems, documentation, and reporting processes. • Managed calendars, meeting logistics, and communication for leadership and international teams. • Maintained digital document management systems ensuring organized and accessible records. • Coordinated board meetings, preparing reports, agendas, and tracking action items. • Supported operational planning and cross-team coordination across multiple locations.
