Mercy Kamau

Coordinate and arrange Events, meetings/conferences as assigned.  Coordinate project events, Memo, Circular and calendar of important events and update to all staff regularly  Assist operation manager in ensuring all departments have duly signed Sops  Prepare & maintain project contact profiles and info, and ensure the contact list is up to date
 Take dictation, minute writing and submit the report minutes.
 Compile, proofread and revise drafts of documents and reports. (CR29, CR12, Lease agreements)
 Daily record keeping and filing of documents.
 Answer and screen telephone calls, and respond to emails, messages and other correspondence.
 Facilitate travel arrangement (Ticket Taxi Hotel accommodation)
 Operate and maintain office equipment.
 Manage busy calendar, meeting coordination and travel arrangements.
 Professionally greet and receive guests and clients on behalf of my line manager.
 Ensure efficient and effective administrative information and assistance.
 Managing internal and external correspondence on behalf of senior management.

Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
 Providing real-time scheduling support by booking appointments and preventing conflicts.
 Arrange and Coordinate meetings with other brunches worldwide to ensure smooth run of the company.
 Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
 Procure office items and Company Apartment’s households.
 Screening phone calls and routing callers to the appropriate party.
 Using computers to generate reports, transcribe minutes from meetings.
 Greet and assist visitors.
 Maintain polite and professional communication.
 Anticipate the needs of others in order to ensure their seamless and positive experience.
 Greeting and welcoming guests and providing them with a positive first impression of the organization
 Maintaining security and telecommunications systems
 Complying with procedures, rules, and regulations on keeping a safe and clean reception area
 Contributing to the team by accomplishing tasks as needed
 Answering the telephone; taking and relaying messages; providing information to callers

Greet and welcome guests as soon as they arrive at the office
 Direct visitors to the appropriate person and office
 Answer, screen and forward incoming phone calls
 Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
 Provide basic and accurate information in-person and via phone/email
 Receive, sort and distribute daily mail/deliveries
 Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
 Order front office supplies and keep inventory of stock
 Update calendars and schedule meetings
 Arrange travel and accommodations, and prepare vouchers
 Keep updated records of office expenses and costs