MOSES SIMBA ONYWERE

National Agricultural Value Development Project (NAVDP) State Department of Crops, Ministry of Agriculture and Livestock July 2024 – March 2025 Project Assistant Duties and Responsibilities • Monitor and evaluate project implementation processes, ensuring compliance with established policies and procedures. • Prepare and rationalize project budgets and grant allocations in coordination with the finance team. • Coordinate project activities, logistics, and stakeholder workshops across various countries. • Train farmers and agripreneurs on sustainable agricultural practices and value addition. • Manage and resolve project-related grievances in a timely and professional manner. • Support capacity-building initiatives by facilitating staff and personnel training. • Draft back-to-office reports, compile attendance registers, and process workshop payments. • Develop, review, and update project frameworks, templates, and tools for implementation. • Facilitate and manage internal and external project communications, including feedback channels. • Maintain accurate documentation and filing systems for all project records. ** • Conduct field visits to track progress and provide technical support to implementing partners. ** • Assist in preparing quarterly and annual project performance reports. ** • Collaborate with cross-functional teams to ensure alignment of project goals with national strategies. ** • Monitor project risk indicators and recommend mitigation strategies.

Kenya Commercial Bank (KCB), Nairobi June 2022 – Aug 2022 Direct Sales Representative Duties and Responsibilities • Promote and sell bank products and services to prospective and existing clients. • Engage clients in face-to-face interactions to build relationships and understand financial needs. • Conduct market research to identify potential customers and opportunities for business growth. • Educate clients on available banking solutions including savings, loans, and digital services. • Open new customer accounts while ensuring compliance with KYC (Know Your Customer) regulations. • Assist customers in completing account application forms and required documentation. • Follow up on client inquiries and resolve any issues related to products and services. • Achieve and exceed daily, weekly, and monthly sales targets set by management. • Maintain accurate records of customer interactions, transactions, and sales reports. • Participate in promotional activities and roadshows organized by the bank. • Work closely with branch staff and relationship managers to ensure seamless service delivery. • Offer after-sales support to ensure customer satisfaction and loyalty. • Monitor competitor products and report market trends to the supervisor. • Cross-sell additional bank services such as insurance, mobile banking, and fixed deposit accounts. • Deliver professional and courteous customer service to enhance the bank’s image. • Provide feedback to the marketing team on customer preferences and product improvements. • Utilize CRM tools to manage leads and schedule follow-ups. • Build a strong referral network to generate new business leads.