Caren Yael Njeka

• Prepare asset, liability, and capital account entries by compiling and analyzing account information • Document financial transactions by entering account information • Recommend financial actions by analyzing accounting options • Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports • Substantiate financial transactions by auditing documents • Maintain accounting controls by preparing and recommending policies and procedures • Guide accounting clerical staff by coordinating activities and answering questions • Reconcile financial discrepancies by collecting and analyzing account information • Secure financial information by completing database backups • Verify, allocate, post, and reconcile transactions • Produce error-free accounting reports and present their results • Analyze financial information and summarize financial status • Provide technical support and advice on management • Review and recommend modifications to accounting systems and generally accepted accounting procedures • Participate in financial standards setting and forecast process • Provide input into department's goal-setting process • Prepare financial statements and produce budget according to schedule • Direct internal and external audits to ensure compliance • Plan, assign, and review staff's work • Support month-end and year-end close process • Develop and document business processes and accounting policies to maintain and strengthen internal controls • Communicate effectively with clients • Contribute to a strong client relationship through positive interactions with client personnel • Communicate with Manager and/or Director on work status and client issues that arise

• Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers • Source and work customer referrals • Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed • Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options • Promote specific products as directed by upper management • Inform leads and customers of current promotions and discounts • Maintain positive business and customer relationships in the effort to extend customer lifetime value • Develop strategies for more effective sales, both individually and as part of a team • Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review • Self-improve continuously by way of experience and manager feedback

• examines orders and compiles data for production schedules • checks inventories and prepares delivery schedules • examines containers to ensure that they are filled, and records quantities • investigates and identifies supply sources and prepares and processes purchase orders • counts incoming stock and reconciles it with requisitions, and updates inventory and stock location records.