G*****u
About Candidate
- Achievement of monthly/annual branch profitability in Service, Parts and Vehicle Sales
- Effective management/control of Branch expenditure
- Acquisition of new business to grow Market Share
- Develop and implement annual budgets
- Employee performance
- Employee retention
- Ensure Environment, Health and Safety Standards are adhered.
- Promote KAIZEN as a way of life
- Manage Branch capacity in terms of human resources while ensuring all are abiding with The Company rules and regulations.
- Network with all stakeholders within the Community to promote brand image
- Enhance customer satisfaction through timely resolutions of complaints.
Education
Work & Experience
• Achievement of the 3S budgets (Vehicle Sales, Service and Parts) • New Customer Acquisition • Customer Retention • Manage Environment Health & Safety Policy • Customer acquisition & retention • Employee performance • Employee retention • Manage Branch capacity in terms of human resources while ensuring all are abiding with the Company rules and regulations. • Network with all stakeholders within the Community to promote brand image • Enhance customer satisfaction through timely resolutions of complaints
• Working with the Dealer Principle, put in place Strategy/Framework of achieving budgets in Aftersales Parts and vehicle sales for the Finance year. • Recruit and Retain Team • Debt Management • Ensure Toyota Kenya standards operations and Dealer Management Standards are adhered to and maintained. • Customer acquisition & retention • Employee performance • Employee retention
• Achievement of monthly/annual Lodwar Branch profitability in Service, Parts and Vehicle Sales • Effective management/control of Branch expenditure • Acquisition of new business to grow Market Share • Develop and implement annual budgets • Employee performance • Employee retention • Ensure Environment, Health and Safety Standards are adhered. • Promote KAIZEN as a way of life • Manage Branch capacity in terms of human resources while ensuring all are abiding with the company rules and regulations. • Network with all stakeholders within the Community to promote brand image • Enhance customer satisfaction through timely resolutions of complaints.
• Customer Retention • Customer Acquisition • Manage dealers countrywide to provide seamless, consistent and timely services to Fleet Customers • Debt Management
• New Customer acquisition by offering lease products • Achieve monthly/annual profitability by unit and model mix • Debt Management • New customer acquisition for both lease and outright sales • Customer retention through fleet contracts for aftersales customers • Offer competency driving solutions as a value add • Employee performance
