George Nzomo Kitumu
About Candidate
- Achievement of monthly/annual branch profitability in Service, Parts and Vehicle Sales
- Effective management/control of Branch expenditure
- Acquisition of new business to grow Market Share
- Develop and implement annual budgets
- Employee performance
- Employee retention
- Ensure Environment, Health and Safety Standards are adhered.
- Promote KAIZEN as a way of life
- Manage Branch capacity in terms of human resources while ensuring all are abiding with The Company rules and regulations.
- Network with all stakeholders within the Community to promote brand image
- Enhance customer satisfaction through timely resolutions of complaints.
Location
Education
Work & Experience
• Achievement of the 3S budgets (Vehicle Sales, Service and Parts)
• New Customer Acquisition
• Customer Retention
• Manage Environment Health & Safety Policy
• Customer acquisition & retention
• Employee performance
• Employee retention
• Manage Branch capacity in terms of human resources while ensuring all are abiding
with the Company rules and regulations.
• Network with all stakeholders within the Community to promote brand image
• Enhance customer satisfaction through timely resolutions of complaints
• Working with the Dealer Principle, put in place Strategy/Framework of achieving
budgets in Aftersales Parts and vehicle sales for the Finance year.
• Recruit and Retain Team
• Debt Management
• Ensure Toyota Kenya standards operations and Dealer Management Standards are
adhered to and maintained.
• Customer acquisition & retention
• Employee performance
• Employee retention
• Achievement of monthly/annual Lodwar Branch profitability in Service, Parts and
Vehicle Sales
• Effective management/control of Branch expenditure
• Acquisition of new business to grow Market Share
• Develop and implement annual budgets
• Employee performance
• Employee retention
• Ensure Environment, Health and Safety Standards are adhered.
• Promote KAIZEN as a way of life
• Manage Branch capacity in terms of human resources while ensuring all are abiding
with the company rules and regulations.
• Network with all stakeholders within the Community to promote brand image
• Enhance customer satisfaction through timely resolutions of complaints.
• Customer Retention
• Customer Acquisition
• Manage dealers countrywide to provide seamless, consistent and timely services to Fleet
Customers
• Debt Management
• New Customer acquisition by offering lease products
• Achieve monthly/annual profitability by unit and model mix
• Debt Management
• New customer acquisition for both lease and outright sales
• Customer retention through fleet contracts for aftersales customers
• Offer competency driving solutions as a value add
• Employee performance
