Sabina Nyachenyi

• Streamlined customs documentation processes, reducing clearance time by 20%, which improved overall shipment delivery times. • Collaborated with customs authorities and freight agents to resolve clearance issues, achieving a 95% on-time delivery rate for all shipments. • Implemented a tracking system for shipments that enhanced visibility and communication with stakeholders, resulting in a 30% increase in customer satisfaction ratings. • Conducted regular audits of import/export compliance, identifying and rectifying discrepancies that led to a 15% reduction in compliance-related fines. • Supported logistics operations in a high-volume environment, managing over 100 shipments per month while maintaining accuracy and efficiency.

• Developed and maintained an efficient documentation process for exports, which decreased processing time by 25% and improved compliance with international regulations. • Liaised with shipping lines and customs officials to ensure all export documentation was accurate and submitted on time, resulting in a 98% approval rate for export requests. • Trained and mentored new team members on export documentation procedures, enhancing team productivity and reducing errors by 40%. • Monitored shipment statuses and proactively communicated updates to clients, leading to a 20% increase in repeat business due to improved client relations. • Utilized logistics software to analyze export trends and identify areas for improvement, contributing to a 15% increase in operational efficiency.