sheilahvisela

About Candidate

Location

Education

b
bachelor in business information technology 2025
Mount Kenya University

A dedicated and results-oriented Information Technology professional with a Bachelor of Business Information Technology and hands-on experience in ICT support, network configuration, system maintenance, troubleshooting, and user support. Skilled in system installation, network maintenance, data backup, and technical support. Possesses strong problem-solving, communication, and organizational skills with the ability to work effectively both independently and within a team.

Work & Experience

I
IT Intern support 05,jan, 2026 - 28 ,april ,2026
lake victoria north development works agency

• Installed and configured computer operating systems to support daily operations.
• Diagnosed and resolved hardware and software faults to minimize downtime.
• Provided technical assistance and application support to staff and customers.
• Installed, configured, and troubleshooted system and network issues.
• Maintained smooth operation of IT systems, ensuring maximum efficiency.
• Oversaw software management and system updates for optimal performance.
• Implemented and monitored backup solutions to safeguard company data.
• Provided Windows support, troubleshooting system issues promptly.
• Performed administrative and clerical duties to support departmental operations

Awards

B
Bachelor in business information technology 2025

second class - lower division

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