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IT Support
May 1, 1997

About Candidate

Education

B
Bachelor of Business Information Technology January 2016 - April 2021
Jomo Kenyatta University of Agriculture and Technology

Degree in Business Information Technology. A course that combines both business and Information Technology.

K
K.C.S.E Febrruary 2011 - November 2014
Hospital Hill High School

High school education

D
Diploma in Computer Studies February 2015 - November 2015
Unity College of Professional Studies

Basic computer literacy

Work & Experience

I
IT Support Executive August 2021 - April 2024
Mansoft Ltd

● Providing technical support and customer service to clients. ● Payroll processing ● Onboarding new staff ● Troubleshootìng system issues ● User documentation ● Training new users of the system

I
IT intern May 2021 - August 2021
The Nairobi Hospital

● Technical support ● Helpdesk management ● Hardware maintenance ● Network Administration

Skills

Technical support
Customer service
Software Installation
Hardware Maintenance